Refund Policy
Refund Eligibility
We offer refunds for items that meet the following criteria:
- The item must be returned within 14 days of receipt.
- The item must be in its original condition and packaging.
- Proof of purchase (receipt or order confirmation) is required.
Non-Refundable Items
Certain items may be non-refundable, including but not limited to:
- Perishable goods
- Customized or personalized items
- Clearance or sale items
Refund Process
To request a refund, please follow these steps:
- Contact our customer service team at [insert contact email] to initiate the return process.
- Return the item to the address provided by our team.
- Once we receive and inspect the item, we will process your refund.
Refunds will be issued to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.
Shipping Costs
Shipping costs are non-refundable. You will be responsible for return shipping costs unless the item is defective or an error was made on our part.