Refund Eligibility

We offer refunds for items that meet the following criteria:

  • The item must be returned within 14 days of receipt.
  • The item must be in its original condition and packaging.
  • Proof of purchase (receipt or order confirmation) is required.

Non-Refundable Items

Certain items may be non-refundable, including but not limited to:

  • Perishable goods
  • Customized or personalized items
  • Clearance or sale items

Refund Process

To request a refund, please follow these steps:

  1. Contact our customer service team at [insert contact email] to initiate the return process.
  2. Return the item to the address provided by our team.
  3. Once we receive and inspect the item, we will process your refund.

Refunds will be issued to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account.

Shipping Costs

Shipping costs are non-refundable. You will be responsible for return shipping costs unless the item is defective or an error was made on our part.